Tuesday, May 06, 2008

Information Technology Support - Adventure (Rated PG): Computer Desktop and Server Management

More than remote control software, Kaseya has some excellent features that aer unparralelled. They have a complete solution for desktop and server management that doesn;t stop at just the desktops or servers. They have a crossplatform support for PC and MACs and can also monitor any SMTP enabled device to alert of a problem before a customer for whom you are monitoring would even know. It has a backup and disaster recover component that allows you to create offisite backups of your customer';s most important computers and servers based on the best imaging software, Acronis.

In addition to remote control through a silently installed agent on the remote computers and servers, their is a very robust and complete ticket system and help desk.

Main features inlcude:

  • PC Remote Control/Remote Support

  • Patch Management

  • Kaseya Computer Audit and Discovery

  • Remote Desktop Management

  • LAN and Windows Monitoring

  • Help Desk and Trouble Ticketing

  • Software Deployment & Systems Management

  • Network Policy Management

  • Backup and Disaster Recovery

  • Anti-Virus/Anti-Spyware Detection

  • Cross Platform Support (PC and MAC)

  • User State Management
  • Power Management

Visit their site for complete information at kaseya.com