More than remote control software, Kaseya has some excellent features that aer unparralelled. They have a complete solution for desktop and server management that doesn;t stop at just the desktops or servers. They have a crossplatform support for PC and MACs and can also monitor any SMTP enabled device to alert of a problem before a customer for whom you are monitoring would even know. It has a backup and disaster recover component that allows you to create offisite backups of your customer';s most important computers and servers based on the best imaging software, Acronis.
In addition to remote control through a silently installed agent on the remote computers and servers, their is a very robust and complete ticket system and help desk.
Main features inlcude:
In addition to remote control through a silently installed agent on the remote computers and servers, their is a very robust and complete ticket system and help desk.
Main features inlcude:
- PC Remote Control/Remote Support
- Patch Management
- Kaseya Computer Audit and Discovery
- Remote Desktop Management
- LAN and Windows Monitoring
- Help Desk and Trouble Ticketing
- Software Deployment & Systems Management
- Network Policy Management
- Backup and Disaster Recovery
- Anti-Virus/Anti-Spyware Detection
- Cross Platform Support (PC and MAC)
- User State Management
- Power Management
Visit their site for complete information at kaseya.com
